Resources, such as online scheduling, vary by clinic location. For Birmingham locations, all allergy injections will now be provided on a walk-in basis.
Please visit the location nearest you to see what’s currently available in your area.
What To Expect
All new patients will meet with one of our providers for an initial consultation and evaluation to find out what tests and treatments are best for them. Along with a thorough medical history and physical exam, we will discuss with you the most appropriate testing and treatment options available for your specific condition. Whenever possible, common allergy testing is arranged on the same day as the initial appointment to prevent an extra unnecessary trip to the office. Some procedures, tests, and treatments may require additional visits. Before any additional tests are performed, our staff will talk to you about what will be done and how much it will cost. You will have time to think about all of your options before moving forward.Learn About What To Expect
New Patient Paperwork
Medication Hold Reference Sheet
Medical Records Release Form
Family Consent Form
Notice of Privacy Practices
Consent to Treat and Payment Policy
(this is included in the New Patient Paperwork Packet above)
Allergy Shot Transfer Form – To Another AllerVie Health Location
Allergy Shot Transfer Form – To Another Practice
Biologic Treatment Transfer Form – To Another AllerVie Health Location
Biologic Treatment Transfer Form – To Another Practice
frequently asked questions
Learn more about AllerVie Health, what to expect as a new patient, and our various policies and procedures by visiting our Frequently Asked Questions page for a complete list of our FAQs.
How To Prepare for Your Appointment?
- Stop taking any antihistamines five days before your appointment. Antihistamines are commonly found in Benadryl, Triaminic, and many cough and cold medicines. Do not stop taking your Singulair or any asthma inhalers. If you are worried or have questions about which medications you should stop taking, please call our office.
- You can view a complete list of antihistamines
- Please wear clothing that will allow for allergy testing with ease such as a two-piece outfit like a shirt and pants. One-piece outfits make it difficult for certain types of allergy tests.
- We love children and welcome them at most appointments. However, if you are being allergy tested, you will need to stay still for extended periods of time, which makes it difficult to keep an eye on small children.
- Your visit as a new patient can last up to a few hours depending on testing needs. Please plan to stay at our office for the duration of your visit.
- We have Wi-Fi available in most locations for your convenience. Please check with our front desk team members for the Wi-Fi account and password.
- If you need to change or cancel your appointment, please call our office at least 24 hours in advance to avoid cancellation fees, up to $50.
What Is Financial Counseling and What Is My Financial Responsibility for Services?
We offer financial counseling services to patients during their appointment. Before services are provided, we will assist you in determining what your insurance covers for allergy testing, procedures, and/or immunotherapy.
All deductibles, copayments, and coinsurance amounts must be paid at the time of service. Parents or adults accompanying a minor will be responsible for the patient’s copay and bill at that visit. For our patient’s convenience, we accept cash, checks, and all major credit and debit cards.
We accept self-pay for our services at select AllerVie locations. If you don’t have insurance or want to pay out-of-pocket for our services, we will also provide financial counseling for you at your appointment. Payment is due in full at the time of service.
How Do You Handle Billing Inquiries, Overdue Accounts, or Claims & Refunds?
Why Is Pollen Count Important?
The pollen count measures how much pollen is in the air, but it doesn’t have anything to do with a person’s symptoms or how bad they might be. A “low” pollen count doesn’t always mean that there aren’t many symptoms, and a “high” pollen count doesn’t always mean that there are a lot of health problems. When there are a lot of pollen grains in the air, people should usually take more care.
We know your local pollen count is important to you!
- We have embedded pollen count, mold count, and air quality index numbers in your local AllerVie clinic page.
- You can also access the pollen count from the American Academy of Allergy, Asthma, and Immunology website, as well as subscribe to notification emails every time the pollen count has been updated.
AllerVie takes care of all of our patients’ billing needs, from electronically filing insurance claims and patient statements to helping patients with questions about their bills.
Patients who have a balance that is past due will receive a statement every month. Since payments are due at the time of service, any balances that are more than 30 days old are considered overdue. An outside collection service will be utilized for accounts that had a significant payment within 90 days of the date of service.
AllerVie Account Services Representatives file our patients’ insurance claims. On occasion, you may find that your account has a credit balance. As soon as we find it, we’ll give it back to you. It could also affect your account.
If you have questions about your bill, past due account balances, credit balances, to setup payment plans and more, please visit the location nearest you to view bill pay options available in your area.