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Privacy Policy

Last updated: August 16, 2021

This Privacy Policy describes how AllerVie Health (“AllerVie,” “we,” or “us”) processes personal information when you visit any of our websites or platforms that link to this Privacy Policy (collectively, the “Services”). It describes what types of information AllerVie collects, how that information is used, AllerVie’s sharing practices, and your choices.

Information We Collect

We collect information from you directly when you provide it to us, automatically through the Services, and from third parties. Each collection mechanism is described in more detail in this Privacy Policy.

Information You Provide Directly

Partner With Us or Ask Questions. When you sign up to partner with us or send questions to us through the web form on our website, we request your name, email address, and phone number. We use this information to respond to your inquiries.

Sign Up for Latest News. When you sign up to receive the latest news from us, we collect your email address so we can contact you with news updates.

Request an Appointment. When you request an appoint we collect your name, phone number, email address, location, and provider name. We collect this information so we can route your request to an individual at the specific location requested who will contact you to begin conversations about scheduling an appointment.

Access Your Patient Portal. If your clinic location has a patient portal implemented, you may access your patient portal on the Website by providing your unique username and password. We collect this information to provide you access to this service.

Contact Us. When you use our contact form on the Website we collect your name, phone number, location, and the department you wish to contact. You also have the option to provide us with your email address. We collect this information so we can respond to your inquiry.

Automatically Collected Information

We automatically collect the following types of information when you use our Services, including:

Technical Data. We collect information about the device you use to access our Services, including your internet protocol (IP) address and unique device identifier for the administration and operation of our Services, to understand how visitors interact with our Services, to improve our Services, and for analytics and marketing purposes.

Cookies and Similar Tracking Technologies. A cookie is a small text file that is stored on your device through your browser. The cookies used by our Services include both session-based cookies, which expire after you close your browser or turn off your computer, and persistent cookies, which remain on your device until you affirmatively remove them. Most web browsers automatically accept cookies, but you can set your browser to decline cookies.

We use this automatically collected information to analyze trends, to provide, administer, and improve our Services, to track your movements while using the Services, to gather demographic information, and to market our products and services, including through social media, and monitor interactions with our marketing communications.

We use Google Analytics to obtain aggregated information about the traffic and usage of our Services. Google Analytics uses cookies to capture information such as the URL of the page you are viewing, your browser information, and your geographic region. For more information about how Google Analytics collects and processes data, please visit: https://policies.google.com/technologies/partner-sites. To opt out of having your information used by Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout/.

How We Use Your Information

In addition to the uses described above, we also use your information:

  • to protect our interests or the interests of third parties;
  • to maintain and enhance the security of our Services;
  • to prevent abuse of our Services;
  • to comply with our legal obligations;
  • to perform or enforce our agreements, including our Terms of Use;
  • for any other purpose with your consent.

How We Share Your Information

We share your information:

  • with contractors, service providers, and other third parties we use to support our Services;
  • to fulfill any purpose for which you provide it;
  • for any other purpose disclosed to you when you provide the information.

We may also share your information:

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets;
  • if we believe disclosure is necessary or appropriate to protect our rights, property, or interests, or the rights, property, or interests of third parties.

Third Parties

Our Services may contain links to other platforms, websites, or applications that we believe may be of interest to you. This Privacy Policy applies only to AllerVie’s Services and not to any other platforms or websites operated by third parties. AllerVie is not responsible for the privacy practices of any platforms, websites, or mobile applications not controlled by us.

You may also be able to engage with our Services through third-party platforms, plug-ins, integrations, or applications or social media services. When you engage with our content on or through third-party platforms or social media services, you may allow us to have access to certain information in your profile and information about your interaction with our content. For a description on how social media services and other third-party platforms, plug-ins, integrations, or applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings.

Third parties may also use cookies or similar technologies on our Services for advertising, retargeting, analytics, and tracking. Please see “More About Analytics and Advertising” and “Your Choices” below for more information about third party cookies.

More About Analytics and Advertising

We use third-party analytics providers to help track how you interact with our Services. Third parties may also use cookies or web pixels for online advertising personalization. Third-party tracking technologies are not controlled by us, even if those technologies use our Services to help store or collect data. Statements regarding our practices do not apply to the methods for collecting information used by third-party advertisers and others or the use of the information that such third parties collect. The relevant third party’s terms of service, privacy policy, permissions, notices, and choices should be reviewed regarding their collection, storage, and sharing practices.

Data Retention

We only store information for as long as is needed to fulfill our contractual or legal obligations or any other permissible purpose for which we have collected it, including to prevent fraud or security incidents. When the applicable retention period has expired, we take measures to permanently delete the information, aggregate it, or anonymize it.

Security

We use commercially reasonable administrative, physical, and technical measures to safeguard your information and help protect it from unauthorized access. However, we cannot guarantee complete protection of your information since transmission via the internet is not 100% secure. You play an important role in keeping your information secure. You should not share your user name, password, or other security information for your account with anyone. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting us as detailed in the “Contact Us” section.

Children

Our Services are not directed to children, as defined under applicable law. If you believe that a child has provided their information to us through our Services, please contact us as detailed in the “Contact Us” section, so that we can take steps to delete it.

Your Choices

You can control the use of cookies within your browser. However, please note that disabling some or all cookies may affect the functionality of our Services. Our Services do not respond to browser “Do Not Track” signals.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of Google personalized advertising by visiting https://adssettings.google.com/. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website at https://www.networkadvertising.org. You may also be able to opt-out of receiving third-party behavioral ads by visiting the Digital Advertising Alliance (“DAA”) website at http://www.aboutads.info/choices. We are not responsible for effectiveness of or compliance with any third-parties’ opt-out options.

You can access or correct your information by contacting us as detailed in the “Contact Us” section below.

Changes to This Privacy Policy

We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If we make any material changes to our privacy practices, we will notify you in accordance with applicable law prior to the changes becoming effective.

Contact Us

If you have any questions or comments regarding this Privacy Policy or our privacy practices, please contact us by emailing us at [email protected].