What to Expect?
All new patients will have an initial consultation and evaluation with our physicians to establish individual testing and treatment indications. In addition to a detailed medical history and physical examination, we will discuss the most appropriate testing and treatment options for your specific condition with you. Whenever possible, common allergy testing is arranged on the same day of the initial appointment to prevent an extra unnecessary trip to the office. Some testing, procedures, and treatments may require additional visits. Our staff will explain all about the tests and charges that will be incurred before actually proceeding with any testing. You will be given time to consider all options before proceeding with testing.
For testing, we advise our new patients to stop taking all antihistamine medications five days before their new patient appointment. Patients should not stop any of your other medications such as inhalers or nose sprays. If they are unable to discontinue their antihistamines, they should continue their medications, and the physician will discuss alternative medications, testing, or later testing at their initial appointment.
Our providers take pride in providing extensive education on prevention and treatment of immunological conditions. Treatment options will be mutually discussed and individualized to meet our patient’s needs. Examples of treatment options include but are not limited to: allergy avoidance and/or food elimination counseling, medication management, allergen immunotherapy (allergy shots or oral immunotherapy for foods), and biologic treatments.
How To Prepare for Your Appointment?
What Is Financial Counseling and What Is My Financial Responsibility for Services?
We offer the additional service of Financial Counseling to patients during their appointment. We will assist you in determining your insurance benefits for allergy testing, procedures, and/or immunotherapy before services are rendered.
Our patients are required to pay all deductibles, copayments and coinsurance amounts at the time of service. Parents or adults accompanying a minor will be responsible for the patient’s copay and bill at that visit. For our patient’s convenience, we accept cash, checks, and all major credit and debit cards.
We accept self-pay for our services at select AllerVie locations. If you are uninsured or wish to self-pay for our services, we will also provide financial counseling for you at your appointment. Payment is due in full at the time of service.
How Do You Handle Billing Inquiries, Overdue Accounts, or Claims & Refunds?
Do You Offer Interpreting Services?
AllerVie Health locations offer interpreting services through Language Line Solutions. Interpreters are available to our patients by phone at their appointment. There is no cost to our patients for the following languages: https://www.languageline.com/client-services/list-of-languages.
Can I Transfer My Allergy Shots to an AllerVie Location?
Patients transferring their care or allergy shots to an AllerVie location should schedule a new patient appointment with one of our providers. Please bring all medical records and applicable shot records to your new patient visit.